CENTRE successfully completes 11-month PinkVerify™ Service Support certification process
FALLS CHURCH, Va.--Integration Technologies Group, Inc. (ITG) is pleased to announce that its flagship product, CENTRE, Version Release 4.6.3 has achieved PinkVerify Service Support certification, designating the software as Information Technology Infrastructure Library (ITIL) compatible. The intensive research and development effort began in the first quarter of 2007 and culminated on the 2nd of November, 2007, with the successful completion of the final step of the PinkVerify assessment for Incident, Problem, Change and Configuration Management.
Pink Elephant, a leading IT Service Management (ITSM) consulting organization and owner of the PinkVerify assessment, confirmed CENTRE’s ITIL compatibility. In order to be licensed to use the PinkVerify logo, CENTRE had to meet the minimum functional criteria for ITIL processes.
ITG, an IT Services Company, is CMMI level III appraised, as well as the holder of ISO 9001:2000 and ISO 20000-1:2005 certifications, one of a few U.S. companies to have achieved these quality designations. The ITIL certification confirms that the ITG CENTRE processes follow a comprehensive checklist of procedures on every IT project.
“Pink Elephant’s detail audit of CENTRE capabilities and the resultant certification of ITIL compatibility validates our development efforts, significantly enhances our competitive position and coupled with the assurance of our commitment to Best Practices provides our clients with world class software,” said Michael P. Angelakis, Integration Technologies Group Inc., President and CEO. “We are impressed with the thoroughness and scrutiny of the auditing process and with the caliber of Pink Elephant’s professionals.”
ITG CENTRE is a world class, SLA based, Enterprise Resource Planning (ERP) platform, providing state of the art capabilities across the entire process spectrum of an enterprise. CENTRE offers modules for Incident, Problem, Change, Project, Reporting, Supplier and Configuration Management, as well as support for HR, Time Sheet, Measurements and Analysis, Software/Requirements Development, Inventory, Purchasing, Logistics and Contracts subsystems.
CENTRE is built with Microsoft’s N-tier architecture that uses web-based technology and an MS SQL back-end. A MySQL version of CENTRE is also available. All functions of CENTRE are as operable in a LAN environment as they are over the web. CENTRE is scalable, and can be coupled with “Bridge Server” utilities and interfaced to exchange data with any ODBC, or flat file system.
More about ITG
ITG is a global Best Practices IT Services Company providing IT managed services, best practices consulting, and accessibility solutions. Since 1984, we have designed, tested, and delivered over $300 million in information technology systems in over 1,230 locations in 70 countries around the world.
For more information, contact Lisa Hartley, or visit them at www.itgonline.com. ITG is a Partner to the Software Engineering Institute (SEI), and a member of the American Society for Quality (ASQ).
