Hubspan Reveals Eight Integration Resolutions for 2008
Enterprise Resolutions for Meaningful Integration Deliver Tighter Partner/Customer Connections for a True Competitive Advantage
SEATTLE--Hubspan, Inc., the leading provider of Integration-as-a-Service (IaaS) solutions for business-to-business commerce, identified eight business integration resolutions for 2008 that deliver competitive advantages through closer integration with customers and more robust trading network connections. Hubspan derived the resolutions from customer and market survey comments.
“Enterprise system constraints and incompatibility cost businesses dearly in lost sales opportunities and delayed revenue streams,” said Robert Pease, vice president of marketing for Hubspan. “There is a growing mandate to remedy the situation through more meaningful B2B integration, which is possible by adopting the following eight resolutions for 2008.”
Eight Enterprise Resolutions for More Meaningful Business Integration in 2008:
1. Say “YES” to customer requirements
Integrating directly into customer back-end ordering systems facilitates purchase orders and leads to more transactions at less cost for longer periods. Make “YES” the only answer when customers request support for their ordering requirements.
2. Remove manual workarounds to increase revenue and drive down associated costs
Receiving orders electronically does not eliminate errors and manual interventions. On average, 10 percent to 25 percent of orders received require manual intervention, driving costs higher and delaying the ability to record new revenue.
3. Link incompatible business processes
Companies operate differently by definition. This includes business processes, the type of information exchanged and the format in which that information is exchanged. True integration ensures seamless information exchange despite these differences, aligning IT with sales initiatives and translating to an immediate impact.
4. Recognize when EDI is not enough
EDI is a time-tested solution, but it is important to recognize when it is no longer enough. Does the need exist for real-time, or near-time, information exchange? Do batch transactions deliver the flexibility needed? Then it is time to look beyond EDI for a platform that better aligns business processes with partner integration.
5. Make e-business a priority
Everyone is responsible for e-business, not just IT. Making e-business a priority means connecting and sharing information with customers and suppliers regardless of data format or infrastructure. A portfolio approach to e-business integration balances managed and internal (self-service) integration technologies to leverage the best of both worlds. The result delivers dependable and economical business process communication.
6. Extend the ERP system to trading partners
If plans call to upgrade ERP systems, increase the return on existing infrastructure investments by extending the ERP system outside of corporate walls to business partners. The result delivers true integration and tighter relationships.
7. Stop talking cost reduction and start thinking increased sales and margins
Begin to think strategically by augmenting cost takeout initiatives with revenue and projects focused on profitability. Deeper integration with customers and sales partners delivers top-line and bottom-line results, which increases profits.
8. Reduce days sales outstanding (DSO) by tightly integrating invoice delivery and receipt
Impact quarterly financial results and get the CFO’s attention by accelerating the delivery, receipt and payment of invoices. Direct integration to your customer’s accounts payable systems reduces the time an invoice takes to process, and provides true visibility within the revenue stream.
About Hubspan Inc.
Hubspan connects businesses by providing a complete business-to-business integration solution for companies of all sizes. More than 9,000 trading partners across 34 countries benefit from Hubspan’s scalable, flexible technology. Hubspan’s market-leading solution, delivered as a service, yields increased revenue, improved customer satisfaction and retention, and increased operational efficiency faster and more cost-effectively than in-house development. Hubspan serves some of the largest, global enterprises as well as organizations with just a few hundred employees – managing even the most complex business processes.
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